Box Office
Accessibility
At the Long Beach Convention & Entertainment Center, we are committed to creating an inclusive, welcoming, and accessible environment for all guests—regardless of ability.
Accessibility is at the heart of the guest experience, both onsite and online. Whether you're attending a live performance, convention, or community event, we strive to provide clear and convenient access to our venues, services, and amenities.
We are continuously working to enhance our physical and digital infrastructure to meet the needs of guests with disabilities and special needs. Our goal is to ensure every visitor can fully engage, explore, and enjoy their time with us.
Accessible Parking
Designated ADA parking is available in all four parking structures surrounding the Center. A valid disabled placard or license plate is required. All disability parking is available on a first-come, first-served basis and requires payment at the automated pay stations.
Please note: Some parking areas may require a longer distance to venue entrances. Guests are encouraged to utilize designated drop-off zones for quicker access to the facility. For parking maps and directions, please visit our Parking & Directions page.
Service Animals
Allowed per ADA guidelines.
Companion Seating
Accessible seating areas include space for at least one companion seat. Companion seating is located adjacent to accessible seats, subject to availability.
Emergency Evacuation
Our staff is trained in emergency preparedness and evacuation procedures to ensure the safe exit of all guests, including individuals with disabilities, in the event of an emergency.
Website Accessibility Statement
The Long Beach Convention & Entertainment Center is committed to providing a digitally accessible experience for all users, including individuals with disabilities. Website accessibility is an ongoing priority, and we continuously work to enhance the usability of our digital platforms for all visitors.
If you need assistance or have questions about accessing our website, please contact us Monday through Friday, 8:00 AM to 5:00 PM, at 562-436-3636 or by email at info@longbeachcc.com. We’re happy to work with you to provide information or complete transactions in a format that is accessible to you, in accordance with applicable laws.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define three levels of compliance: Level A, Level AA, and Level AAA. We strive to meet WCAG 2.0 Level AA standards to ensure an inclusive and user-friendly online experience for all.
Notice on Developing Amenities
We’re actively working to expand and enhance our accessibility features. If you have questions or require specific accommodations during your visit, please don’t hesitate to reach out. Your comfort, safety, and overall experience are our top priorities.
Please also check with your specific event, as additional accessibility services may be provided by event organizers.
Feedback & Assistance
We welcome feedback on your experience and any suggestions for improving accessibility across our venues and website. If you encounter any barriers or need support, please contact us:
Phone: 562-436-3636
Email: info@longbeachcc.com
Hours: Monday – Friday, 8:00 AM to 5:00 PM
Typical Response Time: 3–5 business days
